SubTitle20-453-1_20-453-6. Community Association Managers  


Sec. 20-453-1. Initial educational requirements
Latest version.

(a) Nationally recognized courses on community association management, required pursuant to section 20- 453 of the Connecticut General Statutes, shall be those courses approved by the Commissioner of Consumer Protection and published on the website of the Department of Consumer Protection.

(b) In lieu of nationally approved courses on community association management, other courses taken by an applicant may be considered for credit by the Connecticut Real Estate Commission on an individual basis prior to issuance of registration. Requests for such other courses to be considered by the commission shall be submitted in writing to the Department of Consumer Protection, and shall include a summary description of the course, a detailed course outline including the content areas of instruction, course duration, the name of the institution that offered the course and the applicant’s proof of completion.

(Effective March 8, 2023)

Sec. 20-453-2. Continuing education
Latest version.

(a) Continuing education courses shall be approved by the Connecticut Real Estate Commission as set forth in section 20-453-3 of the Regulations of Connecticut State Agencies.

(b) In lieu of continuing education courses previously approved by the Connecticut Real Estate Commission, other courses taken by a registrant may be considered by the Connecticut Real Estate Commission for continuing education credit on an individual basis. Requests for such other courses to be considered by the commission shall be submitted in writing to the Department of Consumer Protection not less than ninety (90) days prior to the end of the two (2) year continuing education period, and shall include a summary description of the course, a detailed course outline including the content areas of instruction, course duration, the name of the institution that offered the course and the applicant’s proof of completion.

(Effective March 8, 2023)

Sec. 20-453-3. Course approval
Latest version.

(a) Prior to offering or advertising a community association manager course for initial registration or continuing education credit, each school, institution or organization shall submit an application for course approval in a form and manner prescribed by the Commissioner of Consumer Protection. Information submitted for consideration shall include a summary description of the course, a detailed course outline including the content areas of instruction, course duration, the name of the school, institution, or organization that will offer the course and a template certificate of completion.

(b) The Commissioner of Consumer Protection or the Connecticut Real Estate Commission, as appropriate shall review and decide upon the approval or rejection of such applications. An application may be rejected in the event that: (1) The application is incomplete; (2) the course is judged to lack relevancy to the educational topics required for a community association manager; (3) the course material is judged to be lacking sufficient educational content; or (4) a previous course or courses offered by the applicant was or were subject to a revocation of course approval.

(c) Courses of less than one (1) hour shall not be approved.

(d) Distance education and online courses shall be permitted.

(e) Each school, institution or organization shall submit an updated course outline highlighting any changes from the previous offering within each two (2) year period from the original approval date.

(f) There shall be no change or alteration in any approved course without prior written notice to the Department of Consumer Protection.

(g) The Commissioner of Consumer Protection may revoke a course approval when, upon investigation by the Department of Consumer Protection, the commissioner determines that the offeror has engaged in mismanagement or fraud related to the teaching or administration of said course.

(Effective March 8, 2023)

Sec. 20-453-4. Hearing on denial or revocation of course approval
Latest version.

(a) Upon the refusal of the Department of Consumer Protection or the Connecticut Real Estate Commission to approve a particular course, or upon revocation of a course approval previously issued, the department or commission shall notify the applicant or offeror of the course of the denial or revocation and of such applicant’s or offeror’s right to request a hearing. The applicant or offeror may request a hearing by notifying the department in writing not later than ten (10) days after the date of the notice of denial or revocation.

(b) In the event the applicant or offeror requests a hearing not later than ten (10) days after such notice, the Department of Consumer Protection or the Connecticut Real Estate Commission shall give notice to the applicant or offeror of the grounds for the refusal to approve the course or revoke the course approval and shall conduct a hearing in accordance with the provisions of chapter 54 of the Connecticut General Statutes.

(Effective March 8, 2023)

Sec. 20-453-5. Exemptions from continuing education requirements
Latest version.

(a) The Connecticut Real Estate Commission may consider an exemption to the continuing education requirements required by section 20-453 of the Connecticut General Statutes. For reason of health, military service, or other individual hardship, the commission may, in its discretion, exempt a community association manager from continuing education requirements if the community association manager otherwise meets all renewal requirements. If the commission decides to exempt a community association manager from such continuing education requirements, the commission’s exemption decision shall be final and not appealable to the Department of Consumer Protection.

(b) In order for a request for an exemption to be considered by the Connecticut Real Estate Commission, the request shall be submitted in writing to the commission not less than ninety (90) days prior to the date of registration renewal and shall include an explanation and verification of the health issue or other hardship.

(Effective March 8, 2023)

Sec. 20-453-6. Records
Latest version.

(a) All schools, institutions or organizations conducting approved courses shall keep and retain complete records of student attendance and evidence of completion for a period of at least four (4) years after the completion of each course. Such records shall be available for inspection by the Department of Consumer Protection and the Connecticut Real Estate Commission. Upon satisfactory completion of any approved course, a certificate shall be furnished by the school, institution or organization to the student evidencing completion.

(b) The burden of proof of completion of each course shall be upon the registrant. Documentation of such courses shall be submitted in such manner and at such times as prescribed by the Department of Consumer Protection.

(Effective March 8, 2023)