Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title20 Professional and Occupational Licensing, Certification |
SubTitle20-344-1_20-344-23. Licensing and Regulations of the T.V. Service Business |
Sec.20-344-21. Customer information to be posted on premises
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Each dealer shall post at his place of business, on a placard at least twelve inches wide and eighteen inches high with letters and numbers not less than one-half inch in height, in such a manner as to be clearly visible and easily read by customers, the following information.
(a) A statement that all parts not covered by warranty are extra;
(b) for items brought into the shop by customers, the flat rates, hourly rates and minimum rates for (1) chassis work, including tuners, and (2) repairs other than chassis work or tuners, such as replacing tubes and making adjustments;
(c) For a service call to the home (1) the charge for the service call and the amount of time allowed in the home, if any, which is included in such charge (2) the hourly rate and (3) a breakdown of labor charges for the first hour and the rate thereafter.
(Effective February 9, 1976)