Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title16 Public Service Companies |
SubTitle16-247g-1_16-247g-9. Quality of Service Regulations for Connecticut Telephone and Certified Telecommunications Providers |
Sec.16-247g-4. Billing practices
Latest version.
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Each telecommunications provider shall provide each customer with a description of the company's billing practices at the time of initial subscription and at least annually thereafter. The description shall at a minimum, include information on the following: (1) billing period and frequency; (2) security deposit requirements; (3) late payment charges; (4) returned check charges; (5) credits for service outages; and (6) whether the company provides customer credit reports to credit agencies.
(Adopted effective November 8, 2000)