Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title36a The Banking Law of Connecticut |
SubTitle36a-647-1_36a-647-7. Collection Practices of Creditors |
Sec.36a-647-3. Location information
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(a) Any creditor who communicates with any person other than the consumer debtor or consumer debtor agent for the purpose of acquiring location information about the consumer debtor or consumer debtor agent shall disclose the name of the person making such communication and state that the communication is for the purpose of confirming or correcting location information concerning the consumer debtor or consumer debtor agent and, at the creditor's option, identify the creditor. No such identification of creditor shall include the phrase "collection department" or any other phrase that would convey or suggest the existence of a debt.
(b) Any creditor described in subsection (a) of this section shall not:
(1) State that such consumer debtor owes any debt nor in any other manner communicate debt information;
(2) Communicate with any such person more than once with regard to a particular consumer debtor or consumer debtor agent unless requested to do so by such person or unless the creditor reasonably believes that the earlier response of such person was erroneous or incomplete or is no longer applicable and that such person now has correct, complete or current location information;
(3) Communicate by post card;
(4) Use any language or symbol on any envelope or in the contents of any written communication effected by the mails, telegram or electronic device that indicates that the communication relates to the collection of a debt; and
(5) Communicate with any person other than the attorney for the consumer debtor or consumer debtor agent after the creditor knows the consumer debtor or consumer debtor agent is represented by an attorney with regard to the subject debt and has knowledge of such attorney's name and address, unless the attorney fails to respond within a reasonable period of time not to exceed thirty days after such communication from the creditor, or unless the attorney cannot or will not provide location information to such creditor.
(c) The provisions of subsection (a) and subdivisions (1), (2) and (5) of subsection (b) of this section shall not apply to any communication permitted under subsection (b) of section 36a-647-4 of the Regulations of Connecticut State Agencies.
(Effective July 6, 1979; TransferredApril 24, 1995; Amended October 2, 2006)