Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title28 Civil Preparedness and Emergency Services |
SubTitle28-30-1_28-30-10. Emergency Telecommunicator Training and Certification |
Sec.28-30-1. Public safety telecommunicator instructors certification definitions
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Those definitions set forth in C.G.S. Sec. 28-25 and C.G.S Sec. 28-30 shall govern the provisions of Sections 28-30-1 through 28-30-10, inclusive, in addition to the following:
Functional Areas. Functional areas of emergency telecommunications shall include but not be limited to the following:
1. Interpersonal Communications;
2. Organization of the Communications Function and the telecommunicator role in public safety;
3. Public Safety Telecommunications Systems;
4. Basics of Radio Broadcasting;
5. Public safety telecommunications record systems;
6. Broadcast Rules and Procedures;
7. Telephone Techniques
8. Enhanced 9-1-1 Systems and Operating Procedures;
9. Overview of the police function, Telephone complaint or Report Processing Procedures and pre-arrival instructions;
10. Overview of the fire function, Telephone Complaint or Report Processing Procedures and pre-arrival instructions;
11. Overview of the EMS function, emergency medical dispatch and pre-arrival instructions;
12. Telecommunicator Legal Issues; and
13. Hazardous materials awareness.
(Effective June 28, 1990; Amended October 21, 1996)