Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title28 Civil Preparedness and Emergency Services |
SubTitle28-27-1_28-27-32a. Establishment and Operation of Public Safety Answering Points and Private Safety Answering Points |
Sec.28-27-8a. Call handling procedures
Latest version.
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(a) Each public safety answering point shall have the ability to respond to all 9-1-1 calls received from its service area by dispatching appropriate private or public safety agencies to the emergency or through transfer of the call to a secondary dispatch point having the required dispatching capability.
(b) Each private safety answering point shall have the ability to transfer 9-1-1 calls to public safety answering points or secondary dispatch points, relay information to a public safety agency or dispatch a private safety agency.
(Effective November 13, 2019)