Sec.28-27-27a. Performance reports

(a) Telecom providers shall submit a written grade of service network performance report and data management system update report to the Division on a quarterly basis. The following information shall be provided:

(1) Grade of service performance of the interconnections between the telecom provider's call routing facilities and the interconnection points designed by the Division; and

(2) For telephone companies and VOIP service providers, the number of subscriber records updated to the State location data management system and the number of days required to perform the updates.

(b) Telecom providers shall submit, on a quarterly basis, network performance reports that measure the number of calls blocked between the telecom provider and the interconnection points designated by the Division, as follows:

(1) The report due on January 1 shall cover September, October and November of the previous year;

(2) The report due on April 1 shall cover December of the previous year and January and February of the current year;

(3) The report due on July 1 shall cover March, April and May of the current year; and

(4) The report due on October 1 shall cover June, July and August of the current year.

(Effective November 13, 2019)