Sec.28-27-25a. Subscriber updates

(a) Each telecom provider shall transmit subscriber telephone number and address records to the State of Connecticut ("State") location data management system, in accordance with the National Emergency Number Association (NENA) 02-011, Recommended Data Standards for Local Exchange Carriers, ALI Service Providers and 9-1-1 Jurisdictions. Each telecom provider shall cooperate with the 9-1-1 database manager to ensure prompt correction of location data management system errors.

(b) Upon receipt of a complaint regarding a database error, the Division may request that the telecom provider responsible for the error provide a written analysis of the circumstances of the error and a correction action plan. The analysis and plan shall be submitted to the Division within five days or such other period of time as the Division deems appropriate given the circumstances.

(c) Telephone companies shall transmit updates to the State location data management system on a daily basis in a manner to be determined by the Division.

(d) Providers of wireless telecommunications service and VOIP service providers shall provide a call back number and a location in accordance with the NENA i3 standard. For wireless 9-1-1 call locations, such data shall be capable of updating with each rebid.

(Effective November 13, 2019)