Sec.21a-408-49. Review of dispensing errors

(a) A dispensary facility manager shall notify all dispensary employees that the discovery or reporting of a dispensing error shall be relayed immediately to a dispensary on duty. 

(b) A dispensary facility manager shall ensure that a dispensary performs a quality assurance review for each dispensing error. A dispensary shall commence such review as soon as is reasonably possible, but no later than two business days from the date the dispensing error is discovered. 

(c) A dispensary facility manager shall create a record of every quality assurance review. This record shall contain at least the following: 

(1) The date or dates of the quality assurance review and the names and titles of the persons performing the review; 

(2) The pertinent data and other information relating to the dispensing error reviewed; 

(3) Documentation of contact with the qualifying patient, primary caregiver where applicable, and the physician or APRN who certified the patient as required by the quality assurance program implemented pursuant to section 21a-408-48 of the Regulations of Connecticut State Agencies; 

(4) The findings and determinations generated by the quality assurance review; and 

(5) Recommended changes to dispensary facility policy, procedure, systems, or processes, if any. 

(d) A dispensary facility shall maintain quality assurance review records in an orderly manner and filed by date. 

(e) A dispensary facility shall maintain a copy of the dispensary facility’s quality assurance program and records of all reported dispensing errors and quality assurance reviews and make such documents available in accordance with section 21a-408-72 of the Regulations of Connecticut State Agencies. 

(Effective September 6, 2013; Amended August 28, 2018)