Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title17b Social Services |
SubTitle17b-411-1_17b-411-14. Office of the State Long-Term Care Ombudsman |
Sec.17b-411-2. Duties of Host Agency
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The commissioner of the host agency, or the commissioner’s designee, shall perform the following duties:
(1) Appoint the State Ombudsman, based on the requirements of section 17b-400 of the Connecticut General Statutes and section 17b-411-3(c) of the Regulations of Connecticut State Agencies, to serve on a full-time basis;
(2) ensure that policies and procedures governing the program are established by the office;
(3) ensure that representatives of the office have access, in accordance with section 17b-411-9 of the Regulations of Connecticut State Agencies to the following:
(A) Long-term care facilities and residents;
(B) administrative records, policies and documents of long-term care facilities available to the general public;
(C) appropriate access to medical and social records of residents; and
(D) licensing and certification records of long-term care facilities maintained by the state;
(4) ensure that adequate legal counsel is available to the office in accordance with section 17b-411-14 of the Regulations of Connecticut State Agencies;
(5) ensure non-interference in the operation of the program in accordance with the Older Americans Act, 42 USC 3058g(j);
(6) ensure that conflict of interest provisions set forth in section 17b-411-13 of the Regulations of Connecticut State Agencies are followed;
(7) ensure that a state-wide reporting system is developed and maintained as required by section 17b-413 of the Connecticut General Statutes;
(8) ensure that representatives of the office advocate on behalf of residents in administrative and legislative hearings and other forums by presenting information and testimony;
(9) ensure that the office prepares an annual report that includes policy, regulatory and legislative recommendations for improving the health, welfare, safety and rights of long-term care facility residents in compliance with the Older American Act, 42 USC 3058g(h)(1); and
(10) ensure that no representative of the office shall be liable for the good faith performance of official duties.
(Effective April 3, 2013)