Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title16 Public Service Companies |
SubTitle16-333-1_16-333-54. Construction and Maintenance Standards and Terms and Conditions of Operation of Community Antenna Television Systems |
Sec.16-333-9l. Customer complaint procedure
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Any CATV subscriber shall have forty-five days from the billing date contained on the subscriber's bill in which to register a complaint with a CATV company with respect to any alleged billing error or dispute. A billing complaint may be registered in person at the company's business office, by telephone or by mail.
(Effective June 27, 1989)