Regulations of Connecticut State Agencies (Last Updated: June 14,2023) |
Title16 Public Service Companies |
SubTitle16-247g-1_16-247g-9. Quality of Service Regulations for Connecticut Telephone and Certified Telecommunications Providers |
Sec.16-247g-8. Department complaints
Latest version.
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(a) Each company shall assist the department in resolving department complaints and shall provide the department as soon as possible with the name, address, telephone number, facsimile number and e-mail address of primary and secondary employees who are responsible for resolving department complaints.
(b) Each telecommunications provider shall timely submit to the department any report, record, or data deemed necessary by the department, in its review of department complaints.
(Adopted effective November 8, 2000)